Legal

Privacy Policy

Last updated: December 20, 2025

Your Privacy Matters

HimachalWale ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way.

Information We Collect

Personal Information

Name, email address, phone number
Billing and shipping addresses
Payment information (processed securely by third parties)
Account credentials and preferences
Communication history and support requests

Usage Information

Website usage patterns and analytics
Device information and IP address
Browser type and operating system
Referral sources and navigation paths

Cookies and Tracking

Essential cookies for website functionality
Analytics cookies to improve user experience
Marketing cookies for personalized content
Third-party cookies from integrated services

How We Use Your Information

Process and fulfill your orders and bookings
Communicate with you about your account and services
Provide customer support and respond to inquiries
Send marketing communications (with your consent)
Improve our website, products, and services
Prevent fraud and ensure security
Comply with legal obligations
Analyze usage patterns and trends

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Third parties who help us operate our business (payment processors, shipping companies, email services)
Business Transfers: In connection with mergers, acquisitions, or asset sales
Legal Requirements: When required by law or to protect our rights and safety
Consent: When you have given explicit consent for sharing

Data Security

We implement appropriate security measures to protect your personal information:

SSL encryption for data transmission
Secure server infrastructure
Regular security audits and updates
Access controls and authentication
Employee training on data protection

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request copies of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Portability: Request transfer of your data
Opt-out: Unsubscribe from marketing communications
Cookie Control: Manage cookie preferences in your browser

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Account information is retained while your account is active. Transaction records may be kept for up to 7 years for legal and accounting purposes.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@mountainheritage.com

+91 98164 75533